Unable to get the Purepaths in the Action Plugin in dynatrace 4 version

Question

Hi,

We configured a action plugin where we can filter slow performing web requests >3sec. It is working fine in 3.5 version. However, in 4.1 version, the incident is getting raised but we when we tried to get the purepaths in our action plugin as :incident.getPurePaths() we are getting null values. But the slowly performed purepaths were available in the Incident Dashlet.
Please advise

Thanks

Priya

Answer 1

Answer by Andreas G. · Mar 02, 2012 at 02:53 AM

Hi Priya

Seems you have also submitted a support ticket on this question. Would be great if you could give an update to the forum once you've received the answer so that other community members can learn from your use case

Thanks

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Answer 2

Answer by Earl B. · Apr 30, 2012 at 09:05 PM

I'm new to dynaTrace, and I'm trying to figure out how to get the Purepath information in an Action plugin. It seems that perhaps I am running into the same issue as Priya. I also searched the KnowledgeBase, and did not find anything relevant.

I've created an incident baed on the Purepath CPU Duration exceeding a certain time limit. I can see the incidents in the Incidents panel, and my Action class is getting called. But when I print out the size of the collection returned by

incident.getPurePaths()

I get 0.

Am I doing this correctly? Is there a problem with dynaTrace 4.1 supplying the PurePath information to an Action plugin?

Earl

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Andreas G. &. · May 01, 2012 at 05:18 AM 0

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Hi Earl

Nothing that you do wrong. Our Action Plugin doesnt provide the list of PurePaths anymore as Incidents can be triggered by Measures that are not PurePath related, e.g: Free Memory, ...

I will however forward this to our product team as this is misleading right now. We provide this method but dont provide values.

Andi

Answer 3

Answer by Pasquale E. · May 30, 2012 at 10:18 PM

Hi all,

same problem for me on dT 4.1.0.2974. The only possible workaround found (it's not the same but it's enough by now), is to retrieve incident information using the incident.getKey:

String uuid = String.valueOf(incident.getKey());

Hope this could help someone, and hope to have a different functionality "like" incident.getPurePaths().

Thanks

Lino

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Andreas G. &. · May 31, 2012 at 01:47 PM 0

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Hi Lino

Thanks for your workaround. I am passing this on to the responsible Product Manager to get a better solution for this into future product releases

Andi

Unable to get the Purepaths in the Action Plugin in dynatrace 4 version

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Unable to get the Purepaths in the Action Plugin in dynatrace 4 version

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Welcome the Dynatrace Community Forums

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