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Question by Percy B. · Mar 29, 2012 at 01:38 AM ·

Agent Disconnected Warning on Dynatrace Server

I have a .NET thick client that we are trying to instrument.  That client can start and stop at any time.  Because of this the agent won't be reporting into the dynaTrace server at all times.  When looking at the system or host health monitors,  I get severe errors for this condition.  How can I turn off this warning only for the Client agent group?  I want these errors to occur for the other application teirs.

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Answer by Andreas G. · Mar 29, 2012 at 02:23 PM

Hi Percy

This is not supported right now. The Incident is an out-of-the-box Incident that is defined for each System Profile. You cant change the behavior right now. the only way I can see this work right now is to use a different System Profile for your Thick Client. But - that would only make sense if your Rich Client is a separate application and not interacting with your other application tiers

Andi

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