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Question by Johan A. · Jun 08, 2012 at 03:24 PM ·

Installation problem - no Dynatrace client

Hi, can anybody help me.

I just downloaded dynatrace-4.1.0.2974-x64.msi to install on my brand new 64bit - Win7 system.
When I run te installer everything seems ok.

The Collector is up and running, the server is up and running.

But in mij start menu or Program Files folder I can't find the Dynatrace Client.

As if it wan't installed.

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Answer by Roman S. · Jun 08, 2012 at 06:14 PM

You are correct, it was not installed. Since we do not have a 64bit version of the client it is not part of the full install package for 64bit. Two options - you can download the 32bit client installer (seperate link) or you can use the Webstart client provided by the server (e.g. http://localhost:8020/webstart/Client/client.jnlp).

Best, Roman

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Answer by Johan A. · Jun 08, 2012 at 07:40 PM

I already got the info from Klaus Prueckl

Thanks anyway,

Johan.

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