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Question by Johnson L. · Jun 20, 2012 at 05:19 AM ·

Grayed out system profile.

I have a client whose system profilem that contains only dotNet agentsm, that is grayed out, however, dashlets such as purepath and database seem to work just fine (see attchment 1). 

However, when I bring up Start Center pointing to that server/system profile, Only the "Administrtation" and "Get Started" tabs are available to me (attachme 2).  Any ideas and suggestions is greatly appreciated.

thanks and regards.

J.Lu

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Answer by Andreas G. · Jun 20, 2012 at 05:36 AM

Hi

A greyed out System Profile usually means that the System Profile is disabled. A Sys Profile can be enabled/disabled through the Context Menu on the System Profile in the dynaTrace Client or through the REST Interface.

So - if is greyed out it may have just accidently been disabled.

Andi

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Answer by Johnson L. · Jun 20, 2012 at 06:16 AM

Thanks Andi, that was exactly the problem. 

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