DynaTrace Client... Always need to be in sync with server version?

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Question by Eric F. · Aug 06, 2012 at 11:26 PM ·

DynaTrace Client... Always need to be in sync with server version?

When installing the client and connecting to the server, do the client and server versions always need to match?

Example: An employee downloaded client version 3.5; our production DT server is on 4.1; she was unable to connect and was told to download version 4.1 because obviously 3.5 was out of date.

I'm also confused, because on update (we're about to upgrade our server from 4.1 to 4.2); I've been told that all users connected to the DT server will be prompted to upgrade to client version 4.2 upon connecting.

Why is it that user on 3.5 was not prompted to upgrade to 4.1?

Thanks,
Eric

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Answer 1 · 2015-07-01T21:35:34Z

Answer by Eric E. · Jul 01, 2015 at 09:35 PM

Hi Roman,

Does the automatic update for clients still work between minor releases? I am upgrading from 6.0 - 6.2?

Thanks,

Eric Eiswerth

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Roman S. · Jul 01, 2015 at 09:37 PM 0

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Actually no, looking back at my answer from almost 3 years ago I am not sure this was ever the case. 6.0, 6.1 and 6.2 all can be installed side-by-side and AFAIK the client will not automatically update.

Best, Roman

Rick B. Roman S. · Jul 01, 2015 at 09:43 PM 0

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I can confirm minor version upgrades still allow automatic upgrade of the clients

Eric E. Roman S. · Jul 01, 2015 at 09:43 PM 0

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Thanks Roman. This clears things up then.

Regards,

Eric Eiswerth

Answer 2 · 2012-08-07T10:15:10Z

Answer by Roman S. · Aug 07, 2012 at 10:15 AM

Hi Eric,

Automatic update for clients works between minor releases (https://apmcommunity.compuware.com/community/pages/viewpage.action?pageId=68649173) and for installed fix packs. If you upgrade to a new major version you will need a matching client to connect, either by installing them or easier by using the web start option of the dynaTrace server.

When you upgrade the server to 4.2 the users will be asked to update the client so it matches the server. That also means you will no longer be able to connect to 4.1 servers with this client instance. If your environment requires a user to connect to 4.1 and 4.2 instances at the same time please install the 2 client versions side-by-side or again use the web start clients from the respective servers.

Best, Roman

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Steven S. · Aug 07, 2012 at 11:00 AM 0

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Does the same apply for the "viewers", you need a 4.1 viewer for 4.1 .dts files? Or is there some 'backwards compatibility' there?

Thanks in advance,

Steven Shippee
Olympia, Washington

Roman S. Steven S. · Aug 07, 2012 at 11:08 AM 0

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Hi Steven,

Yes, the viewer is backwards compatible. With the 4.2 viewer you can still open and view sessions from 3.5.2 (the oldest I could find quickly to verify).

Best, Roman

Answer 3 · 2012-08-06T23:40:57Z

Answer by Steven S. · Aug 06, 2012 at 11:40 PM

In answering this question please cover the latest version of dynaTrace, version 4.2 (client) as it relates to version 4.1 (server)

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DynaTrace Client... Always need to be in sync with server version?

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