Create Long Running Transactions Incident
Hi,
I wanted to create an Incident report for my organization. The incident should show the purepath or the web request which have exceeded the duration of 20 seconds.
I'm new to DynaTrace and would appreciate any kind of help.
Thanks.
Hi
I think you have two options here:
a) A Business Transaction that identifies those PurePaths > 20s. This allows you to have a dashboard that shows those PurePaths/Web Requests that executed longer than 20s in a defined timeinterval
b) An Incident that triggers an Alert in case a PurePath exceeds 20s
For both scenarios we need a measure that measures the execution time of our PurePath that we can also use as a Filter or Condition for the Incident.
Go to your System Profile -> Measures -> Create Measure. Create a measure of type PurePath Duration. Give it a unique name, e.g: "PurePath exceeding 20s" and also specify 20000ms as the Upper Severe Threshold.
This measure can now be used as a Filter Measure in a Business Transaction (BT)but also in an Incident to trigger an Alert.
For your BT: Create a new Business Transaction and select the Measure as Filter Measure. Now you can create a Dashboard that uses this Business Transaction as a Filter. On the Dashboard feel free to put a PurePath or Web Requests Dashlet. The DAshboard will now only show those PurePaths/Web Requests that took longer than 20s to execute
For Incidents: Create an incident that uses the Measure as Condition. You can then configure the Incident to e.g: send out an email alert in case there are PurePaths that take longer than 20s
If I understand you correctly I assume the Business Transaction scenario is more likely what you need in order to do the reporting
Hope this helps
Hi Andreas,
Thanks for the informative response. However, I'm looking to create an incident that could trigger an alert for purepaths that exceed 20s and I would like to use Web Requests as a parameter for this.
The incident should not take into account a couple of URIs so I would also like to add a filter.
Lastly, I encountered a problem with the incident when I right click and select 'Confirm All Incidents', there are no alerts triggered anymore.
Is there any workaround for all this?
Thanking in anticipation.
In your case you would then not use a PurePath Duration Measure but one more multiple Web Request Time measures. Web Request Time allows you to measure the Time of a specific URL - or - URLs that match a certain Regular Expression. With that you can define an incident that then only triggers in case these URLs exceed the defined threshold
