Modify email notification template
Hello! We would like to modify the email that is generated for an incident notification. The SMS plugin does not work for our situation and we would need to adjust the template for the email to be able to forward it via our email to sms gateway. Is there a way to modify the template?
Hi Thomas
You cant change the email template that is used. but - there are two things to note
a) The Spring Release 2013 will come with an improvement where you can customize the subject of the email
b) You can build your own EMail Alert Action. Simply export the default plugin that comes with the product - modify the code - and import it as your own EMail Alert. This gives you all the flexibility that you need
Andi
Hi Andi!
Thanks for the quick response 
Option b) sounds like a good plan to me. However the only action plugins I see in our list of installed plugins (Dynatrace 4.2) are the Memory dump Action Plugin and the SNMP Action Plugin. How can I export the default plugin for EMail Alert Action?
Regards Thomas
I see - I thought we also allow to export it. Well - good news is that there was just an upload of an email plugin yesterday that you can use as a template: Email Report Action Plugin
Great! Thank you! I think this will save our problem. I really like this Dynatrace community 
Regards Thomas
EMEA Community Member of the Month - November 2018
Announcing Dynatrace's EMEA Community Member of the Month for November 2018, Mathieu C.! Click here to read more! LATAM Community Member of the Month - November 2018
Announcing Dynatrace's LATAM Community Member of the Month for November 2018, Rene S.! Click here to read more! 