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Question by Anoh B. · Dec 12, 2012 at 11:13 PM ·

Apdex

Where do I go to define the Apdex? I can't see any parameters in the "User Experience" part of the Application System Profile.

Regards,
Anoh

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Answer by Klaus E. · Dec 13, 2012 at 08:43 AM

Hi Anoh,

In the User Experience Configuration there is Performance Base Line that you can configure. This is the value used for the Calculations. It defines the threshold between satisfied and tolerating.

General APDEX information can be found at the official APDEX Alliance Homepage http://apdex.org/

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avatar image Anoh B. · Dec 13, 2012 at 01:16 PM 0
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Thank you Klaus!

Regards,
Anoh Brou

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Answer by Roman S. · Dec 13, 2012 at 07:36 AM

Hi Anoh,

The Apdex of an app is not configurable, this is a standard value between 0 and 1. What you can do is change the performance base line to influence what is considered satisfied, tolerating and frustrated.

The documentation contains a long explanation on how this is calculated in detail - https://apmcommunity.compuware.com/community/display/DOCDT50/User+Experience+Management#UserExperienceManagement-Apdex.

Best, Roman

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avatar image Anoh B. · Dec 13, 2012 at 01:16 PM 0
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Thank you Roman! That was helpful.

Regards,
Anoh Brou

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