DT Client 5.0 can not start in MAC OS X 10.8.2

Hi,

please move the dynaTrace Client form the readonly install disk image to your local filesystem (e.g. to the /Applications/ folder) and try again.
If the dynaTrace Client still refuses to start with the same error log, remove the quarantine flag by performing this command in Terminal.app:
xattr -dr com.apple.quarantine /<directory-path>/<app-name>.app/

If it refuses to launch after that you can try if it works with starting the dynaTrace client once with less restrictive Gatekeeper settings.

hope this helps,
Patrick

Hi,Petrick,
I have move to Applictions folder, the isuue is the same.

xattr -dr com.apple.quarantine /<directory-path>/<app-name>.app/

how to use this command about /<directory-path>/<app-name>.app/? is mean Safari or DT Client?

Thanks a lot!

Huamin

Hi,Petrick,
I have lunched this command in terminal
xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client 5.0.0.app/

by now, DT 5.0 is working!

Thanks a lot!

Huamin

Hi,all,

I try to run DT5.5 in MacOSX 10.9DP5, I have lunched the command in terminal
xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client 5.5.0.app/

But, DT5.5 is not work....  how to do next? 

Thank All First!

More, in my Mac Console, have this message:

13-8-17 ??11:39:58.395 com.apple.launchd.peruser.503[224]: (dynaTrace Client 5.5.0.166352[1009]) Exited with code: 4

The dynaTrace Client has not yet been tested on the Developer Preview of Mac OS X 10.9 Mavericks - as it seem you are trying to launch the client on a yet unreleased version of Mac OS X

• Does this path exist on 10.9: "/System/Library/Frameworks/JavaVM.framework/Versions/1.6/Home" ?
• Which versions of java is installed on your System?

Hi,

 I do not know which path?where to get those messages like  10.9: "/System/Library/Frameworks/JavaVM.framework/Versions/1.6/Home" ?

My Java is lastest ver 7U25,it running ok in browser or terminal  "java -version" as blow:

localhost:~ lhm$ java -version

java version "1.7.0_25"

Java(TM) SE Runtime Environment (build 1.7.0_25-b15)

Java HotSpot(TM) 64-Bit Server VM (build 23.25-b01, mixed mode)

localhost:~ lhm$

Thanks a lot!

Hi Petrick,

  Today I want to try it as your guide,but still not work like these:

Macintosh:MacOS lhm$ mv jre jre_orig

Macintosh:MacOS lhm$ ln -s /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/ jre

Macintosh:MacOS lhm$ xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client\ 5.5.0.app/

xattr: [Errno 13] Permission denied: '/Applications/dynaTrace Client 5.5.0.app//Contents/MacOS/jre'

xattr: No such file: /Applications/dynaTrace Client 5.5.0.app//Contents/MacOS/jre_orig

Macintosh:MacOS lhm$

Any suggest to me ?

Thanks a lot!

Li Huamin

Hi Petrick,

  Good News!!!

  My Mac DT Client  5.5 is workinged now, thanks a lot so much!

Li Huamin

I had the same problem with 5.5.  All I did was install Java for OS X (It's Java 6) and it started working.  Here's the link:

http://support.apple.com/kb/DL1572?viewlocale=en_US