DT Client 5.0 can not start in MAC OS X 10.8.2
Hi,
My Macbook pro is running OS X 10.8.2, I have success lunched DT CLIENT 5.0 once ,but just only 1 times can work.
Now I want use it ,but can not start, in system log have this message:
13-1-9 ??11:08:54.000 kernel0 exec of /Volumes/dynaTrace_Client_5.0.0.3772/dynaTrace Client 5.0.0.app/Contents/MacOS/dtclient denied since it was quarantined by Safari and created without user consent, qtn-flags was 0x00000046
what can I do next for debug it?
Thanks a lot!
Li Huamin
2013.1.9
I had the same problem with 5.5. All I did was install Java for OS X (It's Java 6) and it started working. Here's the link:
Hi Petrick,
Good News!!!
My Mac DT Client 5.5 is workinged now, thanks a lot so much!
Li Huamin
Hi Petrick,
Today I want to try it as your guide,but still not work like these:
Macintosh:MacOS lhm$ mv jre jre_orig
Macintosh:MacOS lhm$ ln -s /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/ jre
Macintosh:MacOS lhm$ xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client\ 5.5.0.app/
xattr: [Errno 13] Permission denied: '/Applications/dynaTrace Client 5.5.0.app//Contents/MacOS/jre'
xattr: No such file: /Applications/dynaTrace Client 5.5.0.app//Contents/MacOS/jre_orig
Macintosh:MacOS lhm$
Any suggest to me ?
Thanks a lot!
Li Huamin
Hi,
I do not know which path?where to get those messages like 10.9: "/System/Library/Frameworks/JavaVM.framework/Versions/1.6/Home" ?
My Java is lastest ver 7U25,it running ok in browser or terminal "java -version" as blow:
localhost:~ lhm$ java -version
java version "1.7.0_25"
Java(TM) SE Runtime Environment (build 1.7.0_25-b15)
Java HotSpot(TM) 64-Bit Server VM (build 23.25-b01, mixed mode)
localhost:~ lhm$
Thanks a lot!
Just check in Finder or Terminal if this path exists on 10.9 (e.g. by trying to navigate there), as the dynaTrace client relies on the Java 6 JRE that was present in all previous Mac OS X versions in this place: "/System/Library/Frameworks/JavaVM.framework/Versions/1.6/Home"
If it does not exist you can try this workaround: change the linked JRE of the dynaTrace Client to the one you have installed on your system as follows:
- open Terminal and run this commands:
cd /Applications/dynaTrace\ Client\ 5.5.0.app/Contents/MacOS/mv jre jre_origln -s /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/ jre
NOTE: this configuration of the dynaTrace Client 5.5 running on a Java 7 JRE is NOT supported yet, so you might experience some unexpected behaviour!! The paths provided above are like they are present on 10.8 with Oracle Java 7 installation - I don't know if this is the same on 10.9 Mavericks
The dynaTrace Client has not yet been tested on the Developer Preview of Mac OS X 10.9 Mavericks - as it seem you are trying to launch the client on a yet unreleased version of Mac OS X
- Does this path exist on 10.9: "/System/Library/Frameworks/JavaVM.framework/Versions/1.6/Home" ?
- Which versions of java is installed on your System?
More, in my Mac Console, have this message:
13-8-17 ??11:39:58.395 com.apple.launchd.peruser.503[224]: (dynaTrace Client 5.5.0.166352[1009]) Exited with code: 4
Hi,all,
I try to run DT5.5 in MacOSX 10.9DP5, I have lunched the command in terminal
xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client 5.5.0.app/
But, DT5.5 is not work.... 
how to do next?
Thank All First!
Hi,Petrick,
I have lunched this command in terminal
xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client 5.0.0.app/
by now, DT 5.0 is working! 
Thanks a lot!
Huamin
Hi,Petrick,
I have move to Applictions folder, the isuue is the same.
xattr -dr com.apple.quarantine /<directory-path>/<app-name>.app/
how to use this command about /<directory-path>/<app-name>.app/? is mean Safari or DT Client?
Thanks a lot!
Huamin
if you moved the client to the /Applications folder the command should look like this:
xattr -dr com.apple.quarantine /Applications/dynaTrace\ Client\ 5.0.0.app/
Hi,
please move the dynaTrace Client form the readonly install disk image to your local filesystem (e.g. to the /Applications/ folder) and try again.
If the dynaTrace Client still refuses to start with the same error log, remove the quarantine flag by performing this command in Terminal.app:
xattr -dr com.apple.quarantine /<directory-path>/<app-name>.app/
If it refuses to launch after that you can try if it works with starting the dynaTrace client once with less restrictive Gatekeeper settings.
hope this helps,
Patrick
