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Question by Venkata T. · Jan 10, 2013 at 11:23 PM ·

How to getrid of Incidents from Application Process Unavilable

Hi,

we used to have instrumentation for few agents from a particular agent group. We took out instrumentation from all of those agents from that agent group. In the heat field of lot of charts we have red bar indicating that those processes are unavailable from the day we turned those off. So if we want to turn those incidents off so that we don't see that red bar in the heat field how can we do that? Hopefully i have explained it correctly.

Do we need to delete that agent group totally. Would that stop showing up in the heat field? or is there any other way?

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Answer by Andreas G. · Jan 11, 2013 at 08:03 AM

Hi

The Heat Field can be configured for every chart -> accessible through the context menu. Here you could configure to not show that Incident.

The incident itself will still trigger though as we cant remove certain agent groups in this out-of-the-box Incident. There exists an Enhancement REquest for that for future dynaTrace versions

Andi

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