I am trying to copy my business transactions from DynaTrace 4.1 to DynaTrace 4.2. When I click ctrl V nothing gets copied to the 4.2 server. Has anyone had this issue? Are you able to copy 4.1 BT to 4.2?
Willie Morales
Answer by Rob V. ·
It should be no problem. Copying just gives you a bunch of XML (paste into Notepad to see if you're interested). Do you have a "quirky" 4.1 session you can share?
Our stored sessions are over 2MB and are blocked by our exchanged server. Dave wanted me to mention that we have patch 4.2.0.32.33. He thought we were able to do this before. Are we able to do a webex tomorrow?
Hey Willie,
Actually, I remember now that I saw this problem when I was onsite at your company last year. This (I'm almost certain) is a permissions problem that's preventing this copy/paste from happening. I can't recall if it's a dT permission or a computer permission, but I remember I figured this out by trial and error, but I don't recall what the permission was. I'm 99% certain this will be the issue.
Rob
JANUARY 15, 3:00 PM GMT / 10:00 AM ET