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Question by Jalpesh S. · Jan 26, 2013 at 08:02 AM ·

Uninstall patch

How to uninstall patch??

Please suggest.

Regards,
Jalpesh

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Answer by Anita E. · Jan 28, 2013 at 07:15 AM

Hi Jalpesh!

Unfortunately there is no way to easily uninstall a patch. Why do you want to uninstall a certain patch? Doesn’t it work as expected?

Regards,
Anita

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Answer by Jalpesh S. · Jan 28, 2013 at 07:26 AM

Hi Anita

Thanks for reply.
We have install patch DT server version 4.2.0.3170 previously we have 4.2.0.3154.
In webserver agent logs I'm getting exception

2013-01-14 19:15:09.404366 12204/00000001* warning native Detected version mismatch in shared memory segment. Expected: 4.2.0.3154, Actual: 4.2.0.3170. Not syncing. Waiting for agent to re-initialize the data. Suppressing this warning.*

So we are planning to uninstall that patch.
You can refer this link :

https://apmcommunity.compuware.com/community/pages/viewpage.action?pageId=103908283&focusedCommentId=105415139#comment-105415139

Please suggest.

Regards
Jalpesh

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avatar image Andreas G. &. · Jan 28, 2013 at 08:03 AM 0
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Hi Jalpesh

Seems you have a second forum entry regarding the same issue: DT Web Server Agent 4.2.0.3170
As suggested it would make sense to open a support ticket so that our support engineers can have a look at your installation. After applying the patch the only thing necessary is a proper restart of the web server agent.

Please keep us posted on the outcome of your support case

Andi

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