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Question by Jaydatt D. · Feb 15, 2013 at 01:42 PM ·

IIS and Web servers matrix value showing null

Hi,

I downloaded the iis pluging and uploaded to the my dtserver.
But I am not getting the values for IIS and for web services, for IIS I am getting 0 and for web services I am getting null.
same time I am getting the values for window perf monitors.

Please suggest

Best regards,

Jaydatt.

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Answer by Jaydatt D. · Feb 18, 2013 at 07:07 AM

Please anybody faced this issue???

I imported IIS plugin but not getting the IIS and web services counter, it is showing me null but getting the window perfmon counters same time when I try to monitor my dyntrace server it is giving me the web servers counters value also along with window perfmon counters.

Best Regards,
Jaydatt.

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avatar image Jaydatt D. · Feb 19, 2013 at 07:13 AM 0
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anyone???

avatar image Andreas G. ♦ Jaydatt D. · Feb 19, 2013 at 07:19 AM 0
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If other counters work I wouldnt know what else to look at rather than really making sure that the performance counter names are valid.

Also - you say that counters come in correctly when you monitor your dynaTrace server - which is a different machine than the one where you run your IIS. So - really make sure that the user you are using for your Collector has all privilidges needed to do remote performance monitoring

avatar image Jaydatt D. Andreas G. ♦ · Feb 19, 2013 at 07:41 AM 0
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I will checked whether my user have all the privilidges needed to do remote performance monitoring but just 1 doubt is it possible that I will get window counter but will get null for web service counter?

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Answer by Andreas G. · Feb 15, 2013 at 02:35 PM

You need to make sure that the windows user account that you use to run your Collector which executes the monitoring plugin has privilidges to query Windows Performance Counters. So - you may need to a) change the priviledges of the current user that is used for the Collector Service or b) select a different user for that service in order to get this working
Andi

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avatar image Jaydatt D. · Feb 15, 2013 at 02:41 PM 0
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Hi Andi,

Yes my collector is running with the user which having privileges to query Perf mon and also I am getting the normal window perfmon counters.

Please help.

Best regards,
Jaydatt

avatar image Andreas G. ♦ Jaydatt D. · Feb 15, 2013 at 03:00 PM 0
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please starty by having a look at the collector log files and the log files that are produced by the windows performance monitor. It is possible that the performance counters that have been defined in the Monitor Plugin are called different on your windows machine. if that is the case you may need to walk through the list of measures in your system profile and double check/update the names.

I typically open the Performance Monitor Tool that comes with Windows and check the perf values. a) if they actually work and deliver values and b) which names these counters have so that I can use them with dynaTrace

Andi

avatar image Jaydatt D. Andreas G. ♦ · Feb 15, 2013 at 03:06 PM 0
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I already checked the names on both plugin as well as window machine and name are same.
still I will check log files and will revert.

Jaydatt

avatar image Jaydatt D. Jaydatt D. · Feb 15, 2013 at 03:20 PM 0
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In logs I am getting following message,

Please check if the host is reachable and the requested perf counter is available Unable to connect specified computer or the computer is offline.

same time my other window counter is showing value.

Best regards,
Jaydatt

avatar image Andreas G. ♦ Jaydatt D. · Feb 15, 2013 at 06:30 PM 0
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can you get these values using the Windows Performance Monitor Tool?

avatar image Jaydatt D. Andreas G. ♦ · Feb 15, 2013 at 06:50 PM 0
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I don't have direct access to target machine but from collector when I am firing following queries I am getting data.

typeperf -q "\\<remote-IP>\Web Services gives the list of performance counter

typeperf -q "\\<remote-IP>\Web Services\connection count" and other gives the proper detail.

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Answer by Jaydatt D. · Feb 15, 2013 at 02:35 PM

Please anyone..

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