Hi,
I am trying to create a new measure under Measure Type Server-Side Performance->Transaction-based->Methods->Time. When I click on the small icon magnifying glass and select the agent group and click refresh, the classes do not load and it returns empty. This happens for any agent group I try. Attached screenshot:
Answer by subhashini v. ·
I see this in server log at the time I try to retrieve classes:
2013-02-28 23:17:37 INFO ClassCacheBrowserTask Collector: name=collector_mgmt, host=dcproldtc01 used to get data for agent group "Production/GLOFE"
2013-02-28 23:17:37 WARNING LongTermRequest error while executing LongTermRequest (ERROR MESSAGE): NullPointerException
2013-02-28 23:17:37 INFO ClassCacheBrowserTask Time needed for retrieving 0 classes from collector: 303 ms
Answer by subhashini v. ·
Can you please let me know how to fix this? I need to create this measure in production asap.
Answer by subhashini v. ·
yes, I have done that. When I click yellow arrow, it greys out for a while and then returns empty.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET