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Question by Jalpesh S. · Mar 07, 2013 at 06:25 AM ·

Thread Dump

Hi Team ,

I have taken Thread dump ,since we are getting STUCK thread in application .

But when I drill down from particular thread to purepath,it does not show any purepath .

Please help me.

Regards,
Jalpesh

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Answer by Harshal P. · May 01, 2013 at 09:38 PM

Hi Jalpesh,

I just had the same thing happen to me and I figured out what it was.

When you drill down from the thread to Purepath, the Purepath dashlets show data for the timeframe that the dynaTrace client has, not the "thread dump" timeframe.

You can resolve this by selecting the custom time frame to match the time when the thread dump was taken.

Please let us know if that resolves the issue.

Regards,

Harshal.

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Answer by Andreas G. · Mar 07, 2013 at 12:05 PM

In this case it might be possible that you do not have a PurePath for that particular thread. If you are sure that you have a PurePath and the drilldown should work then I suggest opening a support ticket

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