wrong email id and timing in email alerts

Question

Hi,

We are getting wrong (my own personal id) in from section of email for example
from: my personal id
to: my personal id

I also configure the administrative email address from start center still not getting email alert from administrator id.

Also timing of mail is also wrong showing me next days date and time.

Best Regards,

Jaydatt.

Answer 1

Answer by Rick B. · Mar 12, 2013 at 01:27 PM

Have you tried checking Settings -> dynaTrace Server -> Services -> Email tab and seeing what the "default from" address is?

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Jaydatt D. · Mar 12, 2013 at 02:28 PM 0

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yes but that id is not coming in the mail.

Answer 2

Answer by Thomas E. · Jul 08, 2013 at 10:11 PM

Did you ever figure this out? I have the same thing happening, I am running v5.0

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Answer 3

Answer by Jaydatt D. · Jul 09, 2013 at 08:23 AM

We upgrade to v5.5 and in newer version it is working fine.

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Answer 4

Answer by Joshua R. · Jul 15, 2013 at 08:51 PM

Within the incident section of the system profile, you may have to manually enter the "from" field within the email action of your alert

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