• Forums
    • Public Forums
      • Community Connect
      • Dynatrace SaaS & Managed
        • Dynatrace SaaS & Managed Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Free Trial
        • AppMon & UEM Open Q&A
        • AppMon & UEM Plugins
      • Data Center RUM
        • DC RUM Open Q&A
        • Enterprise Synthetic Monitoring
      • Dynatrace Synthetic Monitoring
        • Dynatrace Synthetic Open Q&A
        • Dynatrace Synthetic EAP Feedback
      • Keynote Synthetic Monitoring
        • Keynote Synthetic Open Q&A
        • Keynote Synthetic EAP Feedback
      • BSM Open Q&A
      • Dynatrace Open Q&A en Español
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Jan-Hendrik W. · Apr 15, 2013 at 12:37 PM ·

UEM duration differs from server-time

Hello,

we are using UEM for the PHP EAP.

One of our transactions shows a duration of less than one second, the server time is greater than 13 seconds.
When I make a drilldown on the PurePath, I can see, that the second time is the right one.
Is this a bug or does duration means something different than I expect.

Thanks,

Jan

Comment

People who like this

0 Show 0
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

3 Replies

· Add your reply
  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Klaus E. · Apr 15, 2013 at 01:12 PM

Hi Jan,

Are you executing in the onLoad handler some async web requests? If so which JavaScript framework are you using for that? Can you attach a dynaTrace UEM session and an Ajax Edition session from this page?

Klaus

Comment

People who like this

0 Show 0 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by Jan-Hendrik W. · Apr 15, 2013 at 01:35 PM

Hi Klaus,

we are using xajax in version 0.5 http://www.xajax-project.org/

Here are our sessions:

online_shop_handyberater.dts
online_shop_handyberater.dtas

Jan

Comment

People who like this

0 Show 2 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image Klaus E. &. · Apr 15, 2013 at 02:23 PM 0
Share

Hi Jan,

Thanks for the data.
xajax is a JavaScript framework for which we have not yet built a specific support for. Therefore the time for the XHR call is not added to the page action load time. I will ask or developer to look at the issue.

Klaus

avatar image Klaus E. &. Klaus E. ♦ · Apr 15, 2013 at 02:38 PM 0
Share

Another thing comes into my mind. Have you tried turning on Basic XHR support?

avatar image

Answer by Jan-Hendrik W. · Apr 15, 2013 at 03:33 PM

Hello Klaus,

sometimes things are very easy.

Now the time seems to be correct.

Thank you for your help (smile)

Regards
Jan

Comment

People who like this

0 Show 1 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image Klaus E. &. · Apr 15, 2013 at 04:02 PM 0
Share

Anytime again (smile)

Your answer

Hint: You can notify a user about this post by typing @username

Up to 5 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome the
Dynatrace Community Forums

Check out the Forum User Guide and Forum Guidelines to learn how to get started.

Community Member of the Month
September 2017

Announcing Dynatrace's Community Member of the Month for September 2017, Tarun A.! Click here to read more!

Follow this Question

Answers Answers and Comments

2 People are following this question.

avatar image avatar image

Forum Tags

upgrade nginx java diagnostics dotnet docker 6.5 ios appmonsaas database sensor performance warehouse chart hybris integration 6.3+ service metrics production web performance monitoring systemprofile transactionflow incidents test automation measures business transaction migration php community help javascript android dashlet server monitoring purelytics nodejs 6.2 system profile splunk uem appmon reporting framework appmon 7 license mobile monitoring regex collector installation adk licensing messagebroker web services apache xml support plugin iis dashboard rest webserver reports 7.0 mainframe client 6.1 configuration continuous delivery sensors security rest api agent web dashboard alerting window 6.3 administration
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace SaaS & Managed
      • Dynatrace SaaS & Managed Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Free Trial
      • AppMon & UEM Open Q&A
      • AppMon & UEM Plugins
    • Data Center RUM
      • DC RUM Open Q&A
      • Enterprise Synthetic Monitoring
    • Dynatrace Synthetic Monitoring
      • Dynatrace Synthetic Open Q&A
      • Dynatrace Synthetic EAP Feedback
    • Keynote Synthetic Monitoring
      • Keynote Synthetic Open Q&A
      • Keynote Synthetic EAP Feedback
    • BSM Open Q&A
    • Dynatrace Open Q&A en Español