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Question by Gerryjun A. · May 15, 2013 at 07:16 PM ·

Error saving system profile

Hi,

Im running on Dynatrace 5.0. I am unable to save profile. It just says.  "Failed to apply change on Prod. See log files for details then try again.

Log file is saying something about not being able to deserialize system profile.
Any idea on how to fix issue ?

Thanks.

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Answer by Andreas G. · May 16, 2013 at 08:05 AM

Does this happen every time? So - when you just close the dialog and reopen it - does it happen again?
If so - please open a support ticket. Hard to tell what the problem is based on the screenshot

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  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace SaaS & Managed
      • Dynatrace SaaS & Managed Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Free Trial
      • AppMon & UEM Open Q&A
      • AppMon & UEM Plugins
    • Data Center RUM
      • DC RUM Open Q&A
      • Enterprise Synthetic Monitoring
    • Dynatrace Synthetic Monitoring
      • Dynatrace Synthetic Open Q&A
      • Dynatrace Synthetic EAP Feedback
    • Keynote Synthetic Monitoring
      • Keynote Synthetic Open Q&A
      • Keynote Synthetic EAP Feedback
    • BSM Open Q&A
    • Server Monitoring Open Q&A
    • Dynatrace Open Q&A en Español