Application Overview Data
What would cause the application overview data to be missing?
I had set up the application overview with 4 BT's last week. However, today, I am only seeing data from Sunday (6/16) morning onwards.
We have done the following recently:
- Restarted the dynaTrace agentson 6/15.
- Restarted the collector on 6/14.
I have datapoints for all my measures from the performance warehouse for last week, so I know those are being collected and retrieved.
Have they selected these Business Transactions in the APplication Overview? There is an option to select those BTs that should be shown on the app overivew. After selecting a new Business Transaction "only new" PurePAths that come in will show up - you wont see historical data right away as we also have to calculate the baseline for these selected BTs.
So - please make sure that you
a) have selected these BTs
b) have traffic on the system
c) wait for a couple of minutes until data shows up
I have a customer with a similar problem. They have multiple business transactions which are returning data (they can create a chart off the BT), but the Application Overview dashboard is blank. The chart created from the BTs shows different applications. My customer is running 5.5
Thanks,
Matt Parks
APM Support
Hi,
the application overview only shows up to the last 72 hours, so at least today you won't see farther back than Sunday...
What happened to me once: since the selected BTs are a global setting (for the whole app overview) and not stored on a per application basis, maybe someone else deselected them in the meantime?
Agent and collector restarts shouldn't affect the application overview since the data is coming from the performance warehouse. Do you see data for these 4 BTs when you chart them?
Regards,
Wolfgang
