We are trying to create incident on business traction's but incident is not generating where as we are getting values in BTM.
We created the BTM using two measure as a filter, 1 for the user name of that individual user entry and other for the specific page
Now in the page measure I defined the threshold.
Then we created the incident rule in which I am taking that same measure which is used in BTM and also using the user name measure with "and" condition
Now I am getting the output in btm and Also I chart the time taken by Page which took more time than what we defined in the threshold still Incident is not getting triggered.
Answer by Andreas G. ·
If you define an Incident on a BT you need to define it on one of the Result Measures of that BT, e.g: Response Time, Count or any of your custom result measures. You need to define the threshold on these result measures and not the measures you use for your filter.