Not getting client IP in User action dashlet

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Question by Jalpesh S. · Jul 26, 2013 at 07:18 AM ·

Not getting client IP in User action dashlet

Hi Team,

In User action dashlet we are not getting client IP values.

Please help.

Regards,

Jalpesh

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Answer 1 · 2013-07-26T13:15:41Z

Answer by Jalpesh S. · Jul 26, 2013 at 01:15 PM

Thanks Roman

It's working now.

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Answer 2 · 2013-07-26T09:41:42Z

Answer by Jalpesh S. · Jul 26, 2013 at 09:41 AM

Hi Roman,

Thanks for reply.

In User Action Pure path we are getting Client IP but in User Action dashlet client IP column not showing any values.

Please find attached snapshot.

Sometime we get client IP in User action dashlet sometime doesn't.

Please help.

Regards,

Jalpesh

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Roman S. · Jul 26, 2013 at 09:50 AM 0

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There is no client IP in that column because you summarized it by the user action name. Each line is multiple user actions, one for 47 - so there is no one IP to show.

If you remove the spliitting (click on the little blue funnel and blank out the field for splitting) you will see that this column will have values.

Best, Roman

Answer 3 · 2013-07-26T08:57:41Z

Answer by Roman S. · Jul 26, 2013 at 08:57 AM

Are you getting IP values on the User Action PurePath and/or the server-side PurePath? You can check by right clicking on the root node of the bottom tree and selecting "Details".

Maybe you can post a screenshot where exactly you are expecting the IP address and where it is missing (for all or just some)?

Best, Roman

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Not getting client IP in User action dashlet

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