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Question by Sonya P. · Nov 07, 2013 at 06:37 PM ·

DynaTrace and Gomez SaaS Integration

How can we identify a Gomez  Synthetic script transaction within DynaTrace?

 

 

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Answer by Andreas G. · Nov 07, 2013 at 07:01 PM

There is several places where you would see these requests.

a) you can see these requests in the specific Gomez Dashboards that are available through the Start Center -> more info about this can be found in the doc: Compuware APM Synthetic Monitoring Integration

b) these requests are tagged - that means that they will show up in the Tagged Web Requests

c) If you have UEM - we also detect these requests as Syntehtic Requests. They will show up in the UEM Visits Dashboard under that "Client Type" category. Furthermore you will have specific Real vs. Synthetic User Visits in several dashboards e.g: the "UEM Key Metrics Dashboard" accessible through the Start Center

Andi 

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avatar image Michael B. · Nov 07, 2013 at 08:06 PM 0
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Hi sonya.patel@assurant.com,

I would open a support case with Gomez to have them enable automatic dynaTrace tagging on your account.  There is an attribute flag they can set that will automate "step a)" in grabnerandi@gmail.com's response above.

Mike

avatar image Sonya P. Michael B. · Nov 08, 2013 at 03:51 PM 0
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Thank you Andi and Mike for the quick turnaround.  I really appreciate it.

I did open a ticket to Gomez support to see if they can enable tagging.

 

Sonya

avatar image Sonya P. · Nov 08, 2013 at 03:52 PM 0
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Thank you Andi and Mike for the quick turnaround.  I really appreciate it.

I did open a ticket to Gomez support to see if they can enable tagging.

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