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Question by Ram D. · Dec 03, 2013 at 09:03 PM ·

.Net Environment - Unable to create memory Snapshot

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Answer by Ram D. · Dec 03, 2013 at 09:07 PM

Hi,

On Memory analysis, clicking on "Create Memory Snapshot" suggested to change agent settings in "advanced" agent mapping. I changed it to "always" and did restarted agents on the servers. I keep getting the same message. please help to resolve this issue. Attaching message and also screenshot of agent mappings advanced tab. I am using DynaTrace 4.2

 

Thanks

Ram

 

 

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Answer by Ram D. · Dec 03, 2013 at 09:09 PM

MemorySnapshotSettings.png

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Answer by Rob V. · Dec 03, 2013 at 09:50 PM

At the risk of stating the obvious, are the agents that you want to do the memory dumps on mapped to that agent group on that mapping? That's not a global setting. It's on an agent group level.

Rob

 

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avatar image Ram D. · Dec 03, 2013 at 10:05 PM 0
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Yes, agents and agent groups are mapped correctly.  Setting is done at agent group level.

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Answer by Andreas G. · Dec 04, 2013 at 09:07 AM

Can you check the agent log files and see if there is any indication of memory snapshots not being enabled?

Also - the setting only takes affect at the next restart of the agent. So - after making the change make sure your .NET Process is restarted. Then try again.

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