• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Lopes D. · Dec 04, 2013 at 12:04 AM ·

Get user IP from an IBM Caching Proxy

Hi all,

 

This customer uses an IBM Caching Proxy in front of their Web Server, that means that the Client IP address is always the Caching Proxy address, so UEM is impacted saying every visit comes from the local network.

There are no headers that show me the original user IP, does anyone have experience with this situation? Is it possible for the IBM Caching Proxy to foward the header with the Client IP to the Web Server?

 

Thanks!

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

2 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Andreas G. · Dec 04, 2013 at 09:09 AM

Thanks for sharing. Thats great information for others that run in a similar environment

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Lopes D. · Dec 04, 2013 at 12:11 AM

With the help of Google it seems like it is as simple as marking a checkbox on the Caching Proxy server configurations..

Select Proxy Configuration -> Privacy Settings. In the Privacy Settings form, set the following:

  • Forward client's IP address to destination server

    Check this box if you want the requesting client's IP address to be forwarded to the destination (content) server. If you do not check this box, the destination server receives the IP address of the proxy server. Leaving this box unchecked increases the clients' anonymity while surfing the Web.

http://pic.dhe.ibm.com/infocenter/wasinfo/v8r0/index.jsp?topic=%2Fcom.ibm.websphere.edge.doc%2Fcp%2Fadmingd22.html

I'll ask the client to make this change and report the results, if anyone has any better ideas let me know!

 

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

No one has followed this question yet.

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A