• Forums
    • Public Forums
      • Community Connect
      • Dynatrace SaaS & Managed
        • Dynatrace SaaS & Managed Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Free Trial
        • AppMon & UEM Open Q&A
        • AppMon & UEM Plugins
      • Data Center RUM
        • DC RUM Open Q&A
        • Enterprise Synthetic Monitoring
      • Dynatrace Synthetic Monitoring
        • Dynatrace Synthetic Open Q&A
        • Dynatrace Synthetic EAP Feedback
      • Keynote Synthetic Monitoring
        • Keynote Synthetic Open Q&A
        • Keynote Synthetic EAP Feedback
      • BSM Open Q&A
      • Server Monitoring Open Q&A
      • Dynatrace Open Q&A en Español
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Ankur S. · Jan 15, 2014 at 05:01 PM ·

License for dynaTrace 5.5 works on dynaTrace 5.0 ?

Hi,

I have installed test center edition license key generate for dynatrace 5.5 in dynatrace 5.0 . After importing license not able to connect to server from client.

Are licenses backward compatible ?

And does this exception can lead to collector information not shown in dynatrace client ?

Server logs show below mentioned exception. Also attached server log file

2014-01-15 19:41:09 INFO [DefaultSessionManager] closing session 403LXPN138:Encrypted:Deflate:Client...
2014-01-15 19:41:09 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been closed
2014-01-15 19:41:22 INFO [ClientSessionInitializer] User 'admin' logged in successfully (from 403LXPN138)
2014-01-15 19:41:27 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been created
2014-01-15 19:41:27 INFO [DefaultSessionManager] closing session 403LXPN138:Encrypted:Deflate:Client...
2014-01-15 19:41:27 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been closed
2014-01-15 19:41:41 INFO [ClientSessionInitializer] User 'admin' logged in successfully (from 403LXPN138)
2014-01-15 19:41:45 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been create

Thanks

-Ankur

logs.txt   Client_Collector.gif

Comment

People who like this

0 Show 0
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

2 Replies

· Add your reply
  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Andreas G. · Jan 16, 2014 at 08:24 AM

Hi

The licenses are unfortunately not backward compatible. So - if you want to use dynaTrace 5.0 you need 5.0 licenses

Andi

Comment

People who like this

0 Show 0 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by Ankur S. · Jan 17, 2014 at 04:52 AM

Thanks for update Andreas !

-Ankur 

Comment

People who like this

0 Show 0 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Your answer

Hint: You can notify a user about this post by typing @username

Up to 5 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome the
Dynatrace Community Forums

Check out the Forum User Guide and Forum Guidelines to learn how to get started.

Community Member of the Month
August 2017

Announcing Dynatrace's Community Member of the Month for August 2017, Rick B.! Click here to read more!

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

nginx upgrade java diagnostics dotnet docker 6.5 ios appmonsaas database sensor performance warehouse chart hybris integration 6.3+ service metrics web performance monitoring production incidents systemprofile transactionflow test automation measures business transaction migration php android javascript dashlet server monitoring purelytics nodejs 6.2 system profile splunk uem appmon reporting framework appmon 7 license mobile monitoring regex collector installation adk licensing messagebroker web services apache xml support iis plugin dashboard rest reports 7.0 mainframe 6.1 client configuration continuous delivery sensors security rest api web dashboard agent alerting 6.3 administration
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace SaaS & Managed
      • Dynatrace SaaS & Managed Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Free Trial
      • AppMon & UEM Open Q&A
      • AppMon & UEM Plugins
    • Data Center RUM
      • DC RUM Open Q&A
      • Enterprise Synthetic Monitoring
    • Dynatrace Synthetic Monitoring
      • Dynatrace Synthetic Open Q&A
      • Dynatrace Synthetic EAP Feedback
    • Keynote Synthetic Monitoring
      • Keynote Synthetic Open Q&A
      • Keynote Synthetic EAP Feedback
    • BSM Open Q&A
    • Server Monitoring Open Q&A
    • Dynatrace Open Q&A en Español