• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Ankur S. · Jan 15, 2014 at 05:01 PM ·

License for dynaTrace 5.5 works on dynaTrace 5.0 ?

Hi,

I have installed test center edition license key generate for dynatrace 5.5 in dynatrace 5.0 . After importing license not able to connect to server from client.

Are licenses backward compatible ?

And does this exception can lead to collector information not shown in dynatrace client ?

Server logs show below mentioned exception. Also attached server log file

2014-01-15 19:41:09 INFO [DefaultSessionManager] closing session 403LXPN138:Encrypted:Deflate:Client...
2014-01-15 19:41:09 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been closed
2014-01-15 19:41:22 INFO [ClientSessionInitializer] User 'admin' logged in successfully (from 403LXPN138)
2014-01-15 19:41:27 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been created
2014-01-15 19:41:27 INFO [DefaultSessionManager] closing session 403LXPN138:Encrypted:Deflate:Client...
2014-01-15 19:41:27 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been closed
2014-01-15 19:41:41 INFO [ClientSessionInitializer] User 'admin' logged in successfully (from 403LXPN138)
2014-01-15 19:41:45 INFO [DefaultSessionManager] session 403LXPN138:Encrypted:Deflate:Client has been create

Thanks

-Ankur

logs.txt   Client_Collector.gif

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

2 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Ankur S. · Jan 17, 2014 at 04:52 AM

Thanks for update Andreas !

-Ankur 

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Andreas G. · Jan 16, 2014 at 08:24 AM

Hi

The licenses are unfortunately not backward compatible. So - if you want to use dynaTrace 5.0 you need 5.0 licenses

Andi

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A