User roles in 5.6 - inaccessible user role called "Analyze Database Hotspots"

Thanks Andi. I will do that and let you know.

Hi Somdev

Based on the posting from Tamas it seems that there is a known issue in the product and a fixpack available. Please reach out to support by opening a ticket. It probably helps if you also send them the link to this forum post so that they know that there is a fixpack available that was already provided to some of our end users

Andi

Hi Andi,

The issue faced by Oliver is also being faced by us but we are using dT 5.5.

It shows same error as Insufficient Permissions for "Analyze API Breakdown".

Could you please help me out. Is this error/bug only on 5.6 or is it possible that it has hit dT 5.5 also.

Regards,

Somdev

Hi,

I received the fixpack, it works 

Oliver (and everyone who has this problem): please contact the support for the fixpack (or for workaround you can use the build-in "admin" user to assing privileges).

Regards,
Tamás

Hi Andreas,

I have the same problem too. I'm running Version 5.6.0.5802.

Although the user role "User" includes the (grayed out) right "Analyze Transaction Flow", all users receive the error message "Insufficient Permissions to analysis 'Transaction Flows'". The only role that has sufficient rights is the "Administrator" group to which I didn't want to assign the user to of course.

I'm member of the admin group, I've also tried to assign the right to the role with the built in admin account - but this didn't change anything.

Do you have an idea when a solution will be available?

regards

  Oliver

Hi everyone,

This problem is because of a bug. The support contact told me, this is a known bug for them (in 5.6 some things changed around permissions) and they're working on a fix pack already.

So we only have to wait 

Best regards,

Tamás

Maybe i can help.
Last week we had similar problem with adding Buissnes Transaction (option was disabled). Most probably, problem is when user use save password option. Some priviledges are broken after application restart. We noticed that after relogin (even "test connection" button should be ok) option is enabled once again. We noticed this problem in 5.5 version. 

Regards,

Lukasz

I just tried this on my local installation and I had no problems. I also talked with the engineer - he told me that these grey (=disabled) entries are a sign that you dont have the permissions. Now - as you say that you are logged in as "admin" you should be able to move all permissions. In this case it might be a bug as this feature (disabled entries). Can you therefore open a support ticket so that they can have a closer look at it? If you do so - please keep us posted on the outcome - seems that Eugen also runs into the same problem

Dear Andreas,

I am sure 
I am in our Admin group which has the Administrator role (this role is the higest as far as i know).

Is this a bug? Or something chaged around roles and permissions in 5.6? 

Hello,

I have the same problem, and yes I'm sure that my user is in the administrator group.

Regards
Eugen