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Question by Rajesh J. · Feb 19, 2014 at 09:19 PM ·

Filter BT by Application or Agent Group

Is it possible to filter BT by Application or Agent Group (not to Filter in Dashboard)

 

I have a request to find the aggregate response time across three applications out of six and show it in a trend line. I am thinking of creating a BT with Filter by 3 Apps and then not to split. 

 

Any ideas how to do this?

 

Thanks, 

Rajesh

 

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Answer by Andreas G. · Feb 21, 2014 at 10:06 AM

Every new BT that you create has an automatic split measure for Application. This is a built-in measure that you can also use for your other BTs that dont yet split by Application.

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