Is it possible to filter BT by Application or Agent Group (not to Filter in Dashboard)
I have a request to find the aggregate response time across three applications out of six and show it in a trend line. I am thinking of creating a BT with Filter by 3 Apps and then not to split.
Any ideas how to do this?
Thanks,
Rajesh
Answer by Andreas G. ·
Every new BT that you create has an automatic split measure for Application. This is a built-in measure that you can also use for your other BTs that dont yet split by Application.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET