• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
        • Enterprise Synthetic Monitoring
      • Synthetic Classic
        • Synthetic Classic Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Manohara K. · Mar 13, 2014 at 06:47 PM ·

unable to connect to server thru collector in linux

Hi Team,

I am unable to connect to dynaTrace server thru collector, getting the following warning in the logs file

2014-03-13 21:55:14 WARNING [Collector] Unable to initially connect to dynaTrace Server within 10s (no local configuration available). Retrying to connect every 10s...

2014-03-13 21:55:14 WARNING [Collector] Collector will not accept Agent connections until initially connected to a dynaTrace Server.

 

But I am able to connect to the server thru client(using test connection) in dynaTrace server setting page

 

Please help me in resolving this issue

 

Thanks,

Manohara. KS

 

 

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

3 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Andreas G. · Mar 14, 2014 at 08:09 AM

Can you double check by trying to open a local connection on that port? Also - if you have the Collector installed on the same machine as the server - make sure that you do not also run the "embedded Collector" in the server as well. That would probably cause an issue. The Embedded Collector is an option that you can turn on/off for certain dynaTrace licenses in the dynaTrace Server Settings Dialog under Services -> Allow Agent Connections to dynaTrace Server

Another thing is to look at the dynaTrace Server Log files to see whether there is any indication of an error

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image

Answer by Manohara K. · Mar 14, 2014 at 05:43 AM

Hi Andi,

Both collector and server are in same system and I have been told all the ports are opened there

Thanks,

Manohara.KS

 

 

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image

Answer by Andreas G. · Mar 13, 2014 at 06:55 PM

The Collector connects to the server on port 6698. Make sure that this port is open from your Collector to your Server

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome to the
Dynatrace Community Forums

Check out the Community User Guide and First steps in the forum to learn how to get started.

Community Member of the Month
July 2019

Announcing Dynatrace's Community Member of the Month for July 2019, Wai C.! Click here to read more!

Employee Member of the Month
July 2019

Announcing Dynatrace's Employee Member of the Month for July 2019, Patrick H.! Click here to read more!

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

Join us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

Join us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

NAM 2019 SP1 is available

See what's been improved in metric charts, Report explorer, and Reporting data servers screen.
Learn more

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

Join us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api errors dashboard framework 7.0 appmon 7 health monitoring adk log analytics services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window plugin java browser agent community user guide hybris javascript appmon sensors good to know search 6.3+ server documentation web dashboard kibana system profile purelytics docker splunk 6.1 processes account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow diagnostics user sessions unique users continuous delivery configuration alerting nginx splitting business transaction client 6.3 installation chart database scheduler apache mobileapp rum php dashlet purepath plugins agent 7.1 appmonsaas messagebroker nodejs 6.2 incidents android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A
      • Enterprise Synthetic Monitoring
    • Synthetic Classic
      • Synthetic Classic Open Q&A