unable to connect to server thru collector in linux
Hi Team,
I am unable to connect to dynaTrace server thru collector, getting the following warning in the logs file
2014-03-13 21:55:14 WARNING [Collector] Unable to initially connect to dynaTrace Server within 10s (no local configuration available). Retrying to connect every 10s...
2014-03-13 21:55:14 WARNING [Collector] Collector will not accept Agent connections until initially connected to a dynaTrace Server.
But I am able to connect to the server thru client(using test connection) in dynaTrace server setting page
Please help me in resolving this issue
Thanks,
Manohara. KS
The Collector connects to the server on port 6698. Make sure that this port is open from your Collector to your Server
Hi Andi,
Both collector and server are in same system and I have been told all the ports are opened there
Thanks,
Manohara.KS
Can you double check by trying to open a local connection on that port? Also - if you have the Collector installed on the same machine as the server - make sure that you do not also run the "embedded Collector" in the server as well. That would probably cause an issue. The Embedded Collector is an option that you can turn on/off for certain dynaTrace licenses in the dynaTrace Server Settings Dialog under Services -> Allow Agent Connections to dynaTrace Server
Another thing is to look at the dynaTrace Server Log files to see whether there is any indication of an error
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