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Question by Sathish S. · Mar 18, 2014 at 06:50 PM ·

Report/dashboard to get top 25 users that application uses

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Answer by Sathish S. · Mar 18, 2014 at 06:51 PM

We have requirement to produce report of top 25 users that application uses in a given time frame.

I was trying to create business transaction by using web request URI measure and split by header field (user id). But the problem is it only shows others (<..>) for given small time frame (15 mins) 

 

Any idea why it does not show all 4 users?

Appreciate if anyone point me a better way of doing to achieve my requirement.

I gives proper result when i using longer duration (1 hr) 

 

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avatar image Andreas G. ♦ · Mar 18, 2014 at 11:21 PM 0
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The reason for this is because by default a new Business Transaction  uses a "Smart Splitting" Option which produces your <...> split value. The reason why this is there is because if you create a BT that uses a Split Measure that can have potentially thousands or even more differnt values (e.g: if you have thousands of users) - then this would also create a lot of measures in our performance warehouse -> storing a lot of data that nobody really wants to chart. Thats why this Smart Splitting option is turned on.

Now - depending on the number of unique users you have on your system you have two options

a) change the Split Options to "No Restriction" -> that can be done in the BT Edit Dialog

b) use our Real Time Business Transactions Feed and an external tool to figure out your Top Users

Andi

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