If I have an IIS call, that hits agent A which internally makes a call to Agent C, then in the purepaths the first node in the tree always shows Agent A. Also I have another call to Agent B that internally makes a called to Agent C.
I can easily find purepaths for Agent A and Agent B (using CTRL+F or agent filter). But how do I search the purepaths for Agent C. Agent C does not appear in the list of agents in the purepath filter window (I am assuming because it is not in the parent node), however I do see it in the purepath trees (when I search for agent A or Agent B).
Basically it seems to me, that filtering is done primarily on the parent node and not the entire tree. Am I correct in this assumption?
JANUARY 15, 3:00 PM GMT / 10:00 AM ET