Difference between Failure Rate - "Show Errors" on Transaction flow and the errors dashlet after drilling down
Guys,
A customer is asking me the difference between the number of errors/transactions failed on the you hoverover the mouse on transaction flow dashlet and the number of errors that is possible to see after drilling down. Because in his mind, he should be able to see the same number (28) in both dashlets if he is drilling down.
I have explained him like the following link: https://community.compuwareapm.com/community/pages/viewpage.action?spaceKey=DOCDT55&title=Transaction+Flow#TransactionFlow-WorkingwithTransactionFlow
But he seems not to understand. Any of you have a short and clean explanation that could help me out?
Basically the difference the number between previously image to the next one
Make sense your explanation, but should not it show me only the 28 errors from the previously dashboard?
Because customer was kind of lost when drilling down and asked why dynaTrace does not specify/show me the 28 only. So would be easier on focusing on the affected transactions.
make sense my thoughts?
Hi
The number in the transaction flow should show the errors detected on that particular Tier (=Agent). When you drill to the Errors Dashlet you will see the Errors as identified along the full end-to-end transaction. Thats where the difference comes in. So - it could be that you "only" have 28 errors on your .NET Tier but that there are a total of 1070 PurePaths (=Affected Transactions) impacted by errors that are idnetified along all tiers involved in these purepaths.
Makes sense?
