Unable to connect dynatrace agent
Whenever I am adding a dynatrace agent for my w3wp.exe which is running a compiled website then a error is thrown and agent doesn’t start even after restarting IIS and its services suggested in the error.
Running IIS 8 on 64 bit machine.
Hi Amandeep,
Please restart Windows to get the w3wp.exe instrumented with the .NET agent.
Thanks,
Rick B
Hi Richard,
I have already tried it by restarting the machine, but i am getting the same error again.
Thanks,
Aman
Have you accessed the website that is hosted by IIS? IIS will only actively load the .NET Runtime when you have at least a request that needs to be handled by the ASP.NET Engine. Until that happens our agent will not be fully loaded. So - please - give this a try and let us know if the problem remains
I've never had to reboot. You do however have to access the website or make a call to the webservice so that a w3wp.exe process is created by IIS. That will bring the agent online.
Knock on wood. I have had to do this roughly 40% of the time, so I just have admins reboot the server as standard install procedure.
Rick B
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