Profiling a web application using dynatrace

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Question by Deepak B. · Jun 05, 2014 at 08:19 PM ·

Profiling a web application using dynatrace

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Answer 1 · 2014-06-05T20:52:45Z

Answer by Deepak B. · Jun 05, 2014 at 08:52 PM

Hi Roman,

Forgive my lack of knowledge, I did not know we needed separate license for Browser Agent.

However, attached is a screenshot of the license details.

license.png

Thanks for the quick response.

-Deepak

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Roman S. · Jun 05, 2014 at 08:57 PM 0

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Ok, you already figured out the issue then - the license key you have only allows up to 4 Java agents to connect at the same time. Browser agents are seperate from that...

Best, Roman

Answer 2 · 2014-06-05T20:31:36Z

Answer by Deepak B. · Jun 05, 2014 at 08:31 PM

Hi,

I am trying to profile a web application using dyntrace, I have installed the dyntrace add-on on IE browser and configured it to point to my dyntrace server. The add-on is able to connect to the dyntrace server and its visible on the "Agent Overview" dashlet in dynatrace client.

The issue is, no data is being sent from the browser to the server.

I see a error on the add-on on the browser which read "License Exhausted". I have been told that we have license to connect to 4 agent at a time and I have only 3 agents including the browser agent on the "Agents Overview" dashlet.

I am attaching a screenshot of the error on the dyntrace client.

Any help in this regard is very much appreciated.

error snapshot

Thanks,

Deepak

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Roman S. · Jun 05, 2014 at 08:40 PM 0

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Hi Deepak,

When you check the license key installed on the server (dynaTrace client - Settings - dynaTrace Server - License) - what does it say for the number for browser agents?

Best, Roman

Profiling a web application using dynatrace

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