Web Transaction monitor - ssl certificate problem

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Question by Tamás V. · Jun 17, 2014 at 10:40 PM ·

Web Transaction monitor - ssl certificate problem

Hi guys,

I have a problem with Web transaction monitors: I've set one up for my site (https://mysite.hu https://mysite.hu )

I'm trying to run the monitor on a collector called "monitor" on "dynahost1". I imported the ssl certificate using keytool on "dynahost1", but after restarting the collector i still get the "sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" error.

I checked if the cert was imported with keytool -list (in %DynaTrace_Install_Path%/jre/bin and in %DynaTrace_Install_Path%/jre/lib/security/cacerts as well) and the certificate i need is there...

Can anyone help me out? I saw a problem article (KB-418 Unable to find valid certification path to requested target ) about URL monitors, but it's not the same (i have a URL monitor which is working, tho i use that with disables certification validation)

Thanks,
Tamas

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Answer 1 · 2014-06-18T15:50:17Z

Answer by Andreas G. · Jun 18, 2014 at 03:50 PM

I am not an expert on SSL and keystore - but - when you imported the certificate make sure it is also available to the windows user that runs your collector

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10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Tamás V. · Jun 24, 2014 at 08:03 PM 0

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Hi Andreas,

I checked it, and it is available. I contacted support for guidance though.

Thanks,
Tamas

Web Transaction monitor - ssl certificate problem

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