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Question by Matthew S. · Jul 12, 2014 at 02:00 AM ·

Agents not picking up Web Requests

I understand this question might be too big to be answered here but any pointers would really help.

I have several agents that are only picking up URI "/" and "/dtagent etc" in Web Requests dashlet. These were working and other agents are working fine, any ideas what I need to look at?

 

Matt

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Answer by Chris S. · Jul 12, 2014 at 03:13 AM

When you specify that the Web Requests dashlet is only displaying "/" and "/dtagent etc" are there any filters applied to that dashboard?

Also, you specify that other agents are working fine, does this mean that other agents in the same agent group are working fine or is this just the web server agent group acting up?

I would look into the system profile and verify that the sensor configuration of the web server tier has the max string capture length set to the default 250 and capturing 100% of PurePaths. Then go into the "Web Server" sensor pack properties and make sure there are no strange filtering going on there. E.g. if you have the button clicked under URI Filter that states "Only include the following URIs" you will extremely limit what the server is storing.

Please let me know how this goes.

Chris

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