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Question by Sharyl K. · Jul 19, 2014 at 03:04 AM ·

Dropping message in Correlation log

What do these message tell me and what action I should take?

2014-07-14 21:12:39 INFO [EUECorrelationLog] Dropping navigation timing attachment due to too large measurement of 141 minutes
2014-07-14 21:12:39 INFO [EUECorrelationLog] Dropping page action that exceeds the maximum duration of 3600 seconds (actual 8487s): EndUserActionEventRecord[
  sessionCookie = CF8788D206B79C9F27A64590116BB030_m

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Answer by Andreas G. · Jul 21, 2014 at 06:58 PM

Hi

There is probably not a whole lot you can do against these. It means that some of the user action data captured in the browser is corrupt. This can have multiple reasons. Based on the feedback I just got from engineering is that some of these messages are just expected. If you see many of them though you may want to open a support ticket so that engineering can have a closer look at it

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