• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
        • Enterprise Synthetic Monitoring
      • Synthetic Classic
        • Synthetic Classic Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by matthew s. · Jul 24, 2014 at 02:44 AM ·

Only plugins.. no fixpacks

I am trying to install fix pack 5.6.0.5924 and I am currently on 5.5.0.5892. When I go to tools/manage plugins "plugins" is displayed and not "Plugins and fixpack". I am connected to the dyna server... what am I doing wrong?

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

4 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by matthew s. · Jul 24, 2014 at 08:09 PM

Thanks Thomas.

In my defense.. Compuware support were telling me to do the fix (smile)

Matt

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image Thomas K. · Jul 24, 2014 at 08:48 PM 0
Share

Sure!

No problem, it's easy to mix those two up with the long version number format, or oversee that.

You can link to my message on the support case or have them contact me if there are further questions.

Thomas

avatar image

Answer by Thomas K. · Jul 24, 2014 at 07:38 PM

Hi Matthew!

 It is not possible to install a 5.6 fixpack onto 5.5, you would need to upgrade to 5.6 first and then install that 5.6.0.5924 fixpack.

Find documentation regarding this:

Upgrade and Migration to 5.6

FixPack

Best regards,

Thomas

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image

Answer by matthew s. · Jul 24, 2014 at 07:26 PM

Not seeing it!!

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image

Answer by Rick B. · Jul 24, 2014 at 04:43 AM

Hi Matthew,

Slight change in 5.6 - the Fixpacks have been put into a separate tab in that dialog.  If you look at the top you will see "Installed Plugins" "Plugin Development" and "Fixpacks"

Hope that helps,

Rick B

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome to the
Dynatrace Community Forums

Check out the Community User Guide and First steps in the forum to learn how to get started.

Community Member of the Month
July 2019

Announcing Dynatrace's Community Member of the Month for July 2019, Wai C.! Click here to read more!

Employee Member of the Month
July 2019

Announcing Dynatrace's Employee Member of the Month for July 2019, Patrick H.! Click here to read more!

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

oin us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

oin us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

NAM 2019 SP1 is available

See what's been improved in metric charts, Report explorer, and Reporting data servers screen.
Learn more

Live webinar: Automate Deployment and Site Reliability with Bots, ChatOps, and Dynatrace

oin us in a session where Zohaib UL-Hassan and Nestor Zapata from Citrix will explain their different bot use cases, get insights into how they implemented them, and learn how you can integrate Dynatrace monitoring data into your own bot automation framework.
Tuesday, July 23, 4:00 p.m. CEST/10:00 a.m. EDT
Register here

Follow this Question

Answers Answers and Comments

3 People are following this question.

avatar image avatar image avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api errors dashboard framework 7.0 appmon 7 health monitoring adk log analytics services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window plugin java browser agent community user guide hybris javascript appmon sensors good to know search 6.3+ server documentation web dashboard kibana system profile purelytics docker splunk 6.1 processes account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow diagnostics user sessions unique users continuous delivery configuration alerting nginx splitting business transaction client 6.3 installation chart database scheduler apache mobileapp rum php dashlet purepath plugins agent 7.1 appmonsaas messagebroker nodejs 6.2 incidents android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A
      • Enterprise Synthetic Monitoring
    • Synthetic Classic
      • Synthetic Classic Open Q&A