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Question by Ramesh K. · Sep 02, 2014 at 04:19 PM ·

dynaTrace java agent connectivity issue for weblogic server

Dear Team,

Can any one help me out for resolving issue in java agent connectivity for dynaTrace installed on webLogic server.

We installed & instrumented java agent on webLogic-10 server and created system profile for the same.

Now the agent is not getting connected to collector of dynaTrace and we are getting following log error in agent logs.

 [000006c4] severe  [native] Exception while connecting to collector, info:<connect()/apr_socket_connect(), 730060, Connection timed out>
 [000006c4] warning [native] Unable to register with Server <Collector Server IP>:9998, CONTINUING WITHOUT INSTRUMENTATION.

 

Regards,

Srinivas


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Answer by Roman S. · Sep 02, 2014 at 04:39 PM

Since the agent got a timeout when connecting to the collector - can you manually confirm that this port is open and can be reached from the machine with the agent? For example a telnet on port 9998 of the collector must work - else you might have a firewall in between or your collector is not up and running.

Best, Roman

PS: Since you posted to the technical alerts forum - are you ok if I move this post to the dynaTrace questions forum?

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avatar image Ramesh K. · Sep 02, 2014 at 08:42 PM 0
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Thanks Roman for your quick response.Yes there is a port issue with our agent server.

Ya, please move this to the right forum.

Regards,Srinivas

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