Built-in business transaction dashboards empty
We are using DynaTrace 5.6 for performance monitoring of our test environments as well as our production environment of a J2EE web application running on Tomcat application servers.
I am struggling to find out why the built-in business transaction dashboards turn up blank for the production environment despite there are loads of stored transactions since about 8 months back when we started using the product.
I select the system profile as the source, set the timeframe to last 7 days and filter to Visits by Client Type. DynaTrace takes some time for analysing the transactions and then displays a blank table and "No measures configured to chart." in the chart area.
Hi.
Which measure are you charting?
When you say you filter on "Visits by Client Type" - do you mean you set a Business Transaction Filter on the dashboard? Or do you mean you select this Business Transaction as a Measure that you want to put on the chart?
The best way to view the results of a Business Transaction is to do the following
a) create a new dashboard -> then add a Chart Dashlet
b) click on "Add Series" and then select e.g: "PurePath Response Time" of the "Visits by Client Type" BT
c) you should now see the data from the last 30 mins (default timeframe). Now you can change the timeframe to e.g: last 7 days.
Andi
Hi,
Thanks for the quick reply.
Actually, the only thing I need to do to reproduce the behavior is to expand the system profile, expand Business Transactions and then Built-In. Finally I double click Visits by Client Type which I thought would give me some data on the right.
The same scenario seems to work in the system profile where we are monitoring our test environments.
Any clues?
// Mikael
I assume you have UEM data coming in? That is obviously the core requirement for this UEM-based BT to actually deliver data. So - double check that UEM works correctly and that you are collection User Action PurePaths.
Next thing I would do is to edit that BT and check if there is any warning in the edit dialog about the BT being automatically disabled due to too many splittings.
I would also check the dynaTrace server log files to see if there are any problems reported from the real time analyzer who is responsible to analzye PurePaths in regards to Business Transactions.
I would also check other UEM-based BTs if they provide data or if it isjust on this one Built-In BT
Sorry, the explanation to this was very simple. A colleague had inactivated UEM while troubleshooting other issues and forgot to activate it again. Thanks for asking the core questions. Sometimes it is easy to overlook the obvious.
What other built in BTs are not based on UEM?
Thanks for the help.
Good to hear you found the problem. Other server-side PurePath based BTs are "Web Page Requests" or "Web Service by Method"
