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Question by Sy, D. · Sep 11, 2014 at 11:47 PM ·

[crashreporter] [UEM] [ios] KSCrash in Dynatrace

we are using the Dynatrace iOS client version 6.0.6894.

We are already using QuincyKit iOS client v2 and server as our crash reporter.
We are updating it to v3.
It's working and we do see crashes in the QuincyKit server.

We would like to use Dynatrace and specifically the class method on CompuwareUEM

[CompuwareUEM enableCrashReportingWithReport:YES
quincyURL:CRASHLOG_SERVER
quincyWaitUntilReachable:YES
quincyUserId:nil
quincyContactEmail:nil
quincyCrashDescription:nil];

There are two things that need to be change for Dynatrace being our only tool for crash reporting.

1) when using the aforementioned method, we get the following warning message:

WARN : KSCrashReportSinkQuincyHockey.m (159): -[KSCrashReportSinkQuincy descriptionForReport:keys:]: Report section user/crash_description not found

And nothing appears in the QuincyKit server.

2) we need to know when a crash report is sent to the server for our statistics. Our current use of the QuincyKit iOS client is as follow:

  • (void)setupCrashReporter { [[BWQuincyManager sharedQuincyManager] setSubmissionURL:CRASHLOG_SERVER]; [[BWQuincyManager sharedQuincyManager] setDelegate:self]; [BWQuincyManager sharedQuincyManager].autoSubmitCrashReport = YES; }

And when the BWQuincyManager sends a crash, it notifies its delegate. 
This is a fork we did from the original BWQuincyManager code.

Will it be possible for Dynatrace to add a way (a NSNotification looks like the easiest way) so that we can be notified when a crash is sent ?

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Answer by Markus B. · Sep 12, 2014 at 03:13 AM

A support case has been opened about this question.

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