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Question by Mark C. · Oct 16, 2014 at 05:33 AM ·

Downtime question

When I create a downtime entry to suppress alerts for a particular rule during a certain timeframe, is there some way, despite not having issued the incident alert and resulting email(s), for DT to show nonetheless that something did occur during that timeframe and that an alert would have been sent but was suppressed, as configured?  I'm thinking of a comparable situation in SCOM, where we would still see events arriving, but if they came through when a server/object was in maintenance mode, there would just be a comment to that effect, and the event would be closed, with no further post-processing, alerting, etc.  Is there anything like this available with dynaTrace downtime entries?

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Answer by Andreas G. · Oct 16, 2014 at 09:27 AM

Thats a good questoin. The answer I think is no. But - you could for instance create a dashboard that shows the measures you use for your Incident Conditions. On this dashboard you can chart these measures and also showing the thresholds. You can even use the Traffic Light chart which would turn red in case you had a violation of the Threshold in the given timeinterval. That could work - but - will only work if you have incidents that are based on a single condition and not multiple conditions combined with AND or OR

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