Browser Purepath not Captured

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Question by Shanmugan K. · Jan 13, 2015 at 03:28 PM ·

Browser Purepath not Captured

Hi,

I have been trying to drill down via browser purepath.

I have enabled the option from System Profile->General->Technology->Browser.

However, still browser purepath are not captured. Is their any other changes we need to do so that the browser purepath is captured?

Thanks in advance.

Regards,

K.Shanmugan

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Answer 1 · 2015-01-13T18:38:52Z

Answer by Andreas G. · Jan 13, 2015 at 06:38 PM

Hi

Just enabling that option alone wont give you Browser PurePaths. You need to enable the Browser Plugin in IE or FF. I wrote a blog and also recorded a YouTube Webinar that shows how to do browser diagnostics with dynatrace. I suggest you check this out:

Blog: http://apmblog.compuware.com/2014/12/11/dynatrace-ajax-edition-4-5-last-page-chapter-yet-story-continues/

Video: https://www.youtube.com/watch?v=dC8LXRHZvq8&list=PLqt2rd0eew1bmDn54E2_M2uvbhm_WxY_6&index=9

Andi

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Answer 2 · 2015-01-16T22:07:16Z

Answer by Shanmugan K. · Jan 16, 2015 at 10:07 PM

Hi Andreas,

I really liked your session and also read your blog on the same.

However, I'm not able to connect the to dynatrace server from broswer.

Attached snapshots for your reference.Browser_1.PNG Browser_2.PNG Browser_3.PNG Browser_4.PNG

Also, i have imported the system profile named "BroswerAnalysis"which has a agent called "WebBrowser"

Regards,

K.Shanmugan

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Answer 3 · 2015-01-17T00:11:25Z

Answer by Andreas G. · Jan 17, 2015 at 12:11 AM

Hi

In the dynaTrace Agent SEttings dialog in your Browser you need to specify port 9998. The Agent (=Browser Plugin) will send data on that port. Port 2021 is the port that the dynaTrace Client uses to connect to the dynatrace server to analyze the data.

So - please try port 9998. Also ensure that on that machine you have the dynaTrace Collector Service running -> you can do this via your Windows Services Option in Windows.

Andi

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Browser Purepath not Captured

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