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Steven S. avatar image
Steven S. asked ·

dynaTrace 5.0 plugin to Silk Performer 9.5

dynaTrace 5.0 plugin to Silk Performer 9.5 - Where does one get help if a plugin to dynaTrace is not working properly with Silk Performer 9.5 during a TRY SCRIPT result in True Log Explorer?

Compuware or MicroFocus?

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Andreas G. avatar image
Andreas G. answered ·

What do you mean with not working? Don't the timers get injected? Or do you get a runtime error? Does it only happen during TryRun or also during a load test?

Have a look at your TrueLog and explorer the Sent-Headers. Check if you see the dynaTrace HTTP Header.

  • If it is there you know that the header is correctly injected and then you need to dig into dynaTrace and figure out why the request doesnt show up on the dT side as Tagged Web Request
  • If the header is not there then you need to check with Microfocus and see why the plugin doesnt inject the header automatically for you

Andi

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Hi Andi,

I have nearly the same problem, but with different versions of the silk performer.

I checked the header of the request and it looks normal (we successfully used this with dynaTrace 3, 3.5, 4.x).

POST /xxx/XXX?wsdl HTTP/1.1
Content-Type: text/xml
Host: xxx:1081
Content-Length: 2565
Connection: Keep-Alive
Accept: */*
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
dynaTrace: VU=1;PC=.1;ID=5;NA=0010_searchMessage_EAPISEARCHMSG;TI=1371461598

In dynaTrace it look like:

Also the Tagged Webrequests Dashlet appears empty.

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Executing the same request with Soap-Ui (setting the dynaTrace Header-Flag with the same data) shows the following:

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