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Question by Matthew S. · Apr 10, 2014 at 08:02 AM · web performance monitoring

How to calculate when a uri is NOT in a visit

We have a registration process, it's a 3 step process, each page has a slightly different uri (making identification easy). I want to show how many steps along the process each visitor completes.

Is this approach the "best" way of showing this. Create 6 measurements, one for each uri (3) and then one for each not existing (3). 

Create a BT for each possible journey ie. A BT that splits on all 3 uri, then a BT that splits on 2 but with a filter on the last not existing, finally a BT with only one uri splitting and 2 filters for the 2 that should not exist?

This seems a little convoluted but my current BT reports on the number of each split found, so if some one did step 1 and step 2, I'd get 50% step 1 and 50% step 2 where as it should be 100% made it to step 2.

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Answer by Andreas G. · May 05, 2014 at 07:52 AM

Hi Matt

I think you want to create 6 Measures in total. 2 Measures for each URL where these measures count the occurence of that particular STEP URL. One measure uses an upper severe threshold of 1 which allows you to answer "Did User Hit that URL?" and the other with a lower severe threshold of 0 which allows you to answer "Did User NOT Hit that URL?"

Now you can create different BTs that use these measures as filters (no need to split). You would then have a BT that says

  • Only finished Step 1 by using the "HIT Step 1" AND "NOT Step 2" AND "NOT Step 3"
  • ...

 Makes sense?

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