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Question by Joseph A. · Dec 01, 2013 at 07:59 AM · diagnostics

NPE in Dynatrace agent code

Hi,

We had failures in the application with the following stacktrace. NPE at com.dynatrace.diagnostics.agent.b.d.a seems related to the instrumentation. There were multiple instances with the exact same app deployed and having equal load distribution, but we got errors only on 2 instances which were instrumented.

This app runs on Jboss-5.1.0.GA app and uses Spring JDBC to fetch data. 

com.abc.app.getData(List,String,String) stacktrace:
java.lang.NullPointerException
at com.dynatrace.diagnostics.agent.b.d.a(Unknown Source)
at com.dynatrace.diagnostics.agent.b.a.a(Unknown Source)
at com.dynatrace.diagnostics.agent.introspection.JDBCIntrospection.MethodGenericExit(Unknown Source)
at org.jboss.resource.adapter.jdbc.WrappedConnection.prepareStatement(WrappedConnection.java:252)
at org.springframework.jdbc.core.JdbcTemplate$SimplePreparedStatementCreator.createPreparedStatement(JdbcTemplate.java:1375)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:580)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:636)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:665)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:669)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:709)

JDK info : 

java version "1.6.0_26"
Java(TM) SE Runtime Environment (build 1.6.0_26-b03)
Java HotSpot(TM) 64-Bit Server VM (build 20.1-b02, mixed mode)

Dynatrace server version is "Compuware APM 5.5.0" 

 On restarting the app, the errors have not occurred -we are still monitoring. Please let us know if this could be an issue within the DT agent, or something to do with the env/app..

Thanks,

Joseph

 

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Answer by Andreas G. · Dec 01, 2013 at 05:32 PM

Hi Joseph - this is a known issue as described in our Tech Alerts: Technical Alerts dynaTrace DATM

There is already a FixPack available -> also listed ont he Tech Alert Page

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avatar image Joseph A. · Dec 01, 2013 at 06:03 PM 0
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Thanks, Andreas. The fix pack link (Public FixPack 5.5.0.5562) did not work . https://downloads.compuwareapm.com/downloads/download.aspx?p=DT says  "We are sorry, but no releases are available for the selected product." 

-Joseph

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Answer by Andreas G. · Dec 01, 2013 at 07:38 PM

which version of dynaTrace do you run? 5.0? 5.5?

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avatar image Joseph A. · Dec 02, 2013 at 03:30 PM 0
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We use Compuware APM 5.5. Screenshot of version details attached.dTversion.png

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Answer by Anita E. · Dec 03, 2013 at 08:29 AM

Hi Joseph!

Does the download link for the FixPack (build 5562) on  https://downloads.compuwareapm.com/downloads/download.aspx?p=DT still not work for you?

 

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