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Question by Matt H. · Jun 24, 2014 at 10:26 PM · business transaction

Conversion Rate with Splittings vs. global coversion rate

When I view my global conversation rate, it looks as I'd expect it to.  However, when I add a splitting, it appears to divide the conversation rate by 100; e.g. the maximum conversation rate I can see is 1.  Here is a graph showing an example of this.  The red line is the global conversation rate and the small mess of insignificant lines at the bottom are my split conversation rates (by browser type, but this occurs with any splitting).

 

I am relatively certain in my assertion that the split conversion rates are divided by 100.  Is this intentional or something I'm doing?  I'd like to understand if the conversation data is accurate when split.

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Answer by Rick B. · Jun 24, 2014 at 10:48 PM

No promises, but can you check something?  Edit Your System Profile, go to Measures -> Business Transactions -> Visits by Browser Family -> Conversion Rate (edit) -> Details (tab) and look at the unit in the upper right.  Does it say "number" or "percent"?  Try setting this to percent.

Rick B

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Answer by Matt H. · Jun 24, 2014 at 11:03 PM

Good thinking!  I checked and "Unit" is greyed out, however "calculate percentile" data is checked.  Is it possible I'm reporting on a percentile of a measure that's already a percentile?  I tried it and didn't notice any changes in the past few minutes.

 

Here's what it looks like:

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