• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
        • Enterprise Synthetic Monitoring
      • Synthetic Classic
        • Synthetic Classic Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Rob B. · Oct 04, 2011 at 11:01 PM · production

Possible to alter email action template

Is there any way to alter the email template used to send out incident alerts? We would like to forward some of them to an on call cell phone via email to SMS but most of the relevant information is dropped because of the verbose email template. Is it possible to tweak this or has anyone created a custom action to send text alerts in response to incidents?

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

2 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Klaus E. · Oct 05, 2011 at 02:38 PM

Hi Robert!

Are you looking for something like that? https://community.dynatrace.com/community/display/DL/SMS+Notification+Plugin

It is a plugin you can install which allows you to send SMS Notifications.

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image

Answer by Dominik S. · Oct 05, 2011 at 03:22 PM

Hi,

On the original question: the template for incident emails can currently not be altered, but we will take this as improvement suggestion and will consider this for future versions.

Thanks... Dominik.

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome to the
Dynatrace Community Forums

Check out the Community User Guide and First steps in the forum to learn how to get started.

Community Member of the Month
December 2019

Announcing Dynatrace's Community Member of the Month for December 2019, Enrico F.! Click here to read more!

Employee Member of the Month
December 2019

Announcing Dynatrace's Employee Member of the Month for December 2019, Silvia M.! Click here to read more!

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 12, 4:00 pm CET / 10:00 am ET
Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 12, 4:00 pm CET / 10:00 am ET
Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 12, 4:00 pm CET / 10:00 am ET
Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 12, 4:00 pm CET / 10:00 am ET
Register here

Follow this Question

Answers Answers and Comments

3 People are following this question.

avatar image avatar image avatar image

Related Questions

Best Practices on reducing measures-sec in prod 6 Answers

Create incident duration measure for purepath 13 Answers

Locking memory trend files 2 Answers

KPIs - how to measure 3 Answers

Executing a script on trigger of an incident 1 Answer

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api errors dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java browser agent community user guide hybris javascript appmon sensors good to know search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow diagnostics user session monitoring unique users continuous delivery configuration alerting NGINX splitting business transaction client 6.3 installation chart database scheduler apache mobileapp RUM php dashlet azure purepath plugins agent 7.1 appmonsaas messagebroker nodejs 6.2 incidents android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A
      • Enterprise Synthetic Monitoring
    • Synthetic Classic
      • Synthetic Classic Open Q&A