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Pasquale E. avatar image
Pasquale E. asked ·

UEMaaS - conversion rate on user action URI

Hi,

I need to configure the UEM Conversion goal on a customer's UEMaaS platform.

They want to "mark" as converted each user action on URL /buyticket.do

What I done is:

1. crete a page actions name metric, named BUYwith Source URI regex = .*(/buyticket.do)

2. create a User Action BT splitting by Application and BUY metric

3. added the BT in the conversion goal of the UEM config system profile

Charting the BT I see it correctly counts, but nothing happens on the conversion rate.

Can I set the conversion rate in this way?

Have I mistaken some configuration?

Any help is very appriciated

Pasquale

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Roman S. avatar image
Roman S. answered ·

I don't think you need a BT - if you just click on the "+" next to the list of conversion goals you can select the first option "Web Request" and enter your reg-ex there. The necessary measure is created and you should be good to go.

Or did I mis-read your question and your whole point is that for UEMaaS without server side agents this approach does not work?

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Andreas G. avatar image
Andreas G. answered ·

The "Conversion Goal" measure will only show you values once Visits are complete. The default timeout is 30 minutes. But you should see the Conversion almost immediately when you open the Visits Dashlet. There is a column called "Converted". That will also show it while the Visit is still in progress

Roman however is right. You dont need a BT for that. You can also use a simple "Page Action - Count" Measure where you count those Actions that started at a particular URL. That also works for UEM Only envioronment. Set the upper threshold to 1 and you are good to go

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Pasquale E. avatar image
Pasquale E. answered ·

Thank you Roman,

I'm not sure of what I'm going to say because this is my first experience on UEMaaS, but what I believe is that you can't use Web Requests because no webserver agent is installed (looking at the Diagnostic Performance -> Web Requests Dashboard, it is always empty).

Actually, after a while, the conversion goal is beginning to show data; I suppose I only had to wait before some visit was closed.

Do you think my idea make sense?

Regards

Pasquale

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Pasquale E. avatar image
Pasquale E. answered ·

Thanks guys!

BT removed and added my "Page Action - Count" measures -> everything works fine.

Pasquale

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