question

Collin L. avatar image
Collin L. asked ·

Why are my charts missing recent data?

We have one specific dashboard where the most recent data, let's say the past 10-15 minutes, is not available to Dynatrace. It shows up as a gap.

Any idea on what's going? We're not having any server/collector issues.

These are Windows boxes and Java apps.

Thanks!

* Collin

appmondashboardproductionclient
missinguptodate.png (169.7 KiB)
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Hey Collin,

Could you also include a screenshot of your AppMon Server Health dashboard? I'm interested in measure write time for the DB and the RTA queuing.

Regards

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Attached above.

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Hey Collin,

There's not too much exciting about this except the RTA does seem to be increasing. Does your data fall back farther and farther behind? In your previous screenshot, it seemed only about 5 minutes behind.

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Stays 5-15 minutes behind at all times.

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I would look at the Performance Warehouse Health DAshboards. There is a read and write health dashboard. could be that your database is overloaded or that you are generating too many measures. The PerfWarehouse dashboards should show that

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naventran c. avatar image
naventran c. answered ·

Hello Collin, Do you able to find the root cause of this issue?

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Sreerag M. avatar image
Sreerag M. answered ·

Do you see transaction data (purepaths) for last 10-15 minutes and missing only chart data?

-Sreerag

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