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Question by Karthik P. · Oct 26, 2016 at 03:14 PM · 6.3

No Traffic is showing on OUD

I have dynatrace 6.3 agent running on OUD LDAP server. But I don't see any traffic on OUD even though there are some ldapbind requests on this server. I can see OUD hosts in session overview and it shows other details like GC, CPU and thread count but passing transactions is empty. Am I missing anything?

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Answer by James K. · Oct 26, 2016 at 03:40 PM

I think we've messed with this as well (and are currently only using host agents for monitoring the health of these servers now). I believe the issue is that the type of calls that are made in OUD and other LDAP applications is not covered by the standard core sensors so to get any PurePaths you'll need to configure custom entry points and sensors to catch this traffic and build PurePaths. Sometimes just getting a good entry point method will provide some good information from the autosensors. To decide which sensors to use you can do a CPU sample while some transactions are running and see what all of the methods called are, then it is a lot of trial and error. It can be a bit tricky so you may want to contact support if you have more detailed questions.

If it is the case that I am completely mistaken I would just check that the agent has instrumentation enabled via the agents overview - that can cause the health metrics to display without PurePaths being created.

James

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Answer by Karthik P. · Oct 26, 2016 at 03:58 PM

Hi James, Thanks for your response. Agent on this LDAP Server has instrumentation enabled. Looks like I need to contact support to catch LDAP traffic and build purepaths.

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avatar image Pascal P. · Jul 25, 2018 at 08:22 AM 0
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Hello Karthik,

Did you have an answer to the issue for OUD?

We are also facing this with Dynatrace 7.0

Pascal

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